Privacy Policy

1. Introduction

This policy explains how we, Kakineha Coffee Beverages (hereinafter referred to as "Kakineha Coffee"), use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications. Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this Application/Website, you agree and, where required, consent to the collection, use, and transfer of your information as set out in this policy.

2. What information do we collect about you?

We collect personal information from you when you order goods or services from us using our Application/Website. We also collect information when you complete any customer survey.

Kakineha Coffee will collect information that personally identifies you and/or your location, where required, but only when you voluntarily give it to us:

• Approximate and Precise location: We use your location data to facilitate the delivery of coffee and products you have ordered.
• Name: To identify the customer uniquely when placing orders.
• Email address: To identify the customer and send digital receipts or order confirmations.
• Phone number: To contact the customer regarding order status or delivery updates.
• Crash logs: We collect crash logs to improve the performance of our application.

We collect this information exclusively to carry out the functions offered on the Application/Website and to provide you with offers and information about Kakineha Coffee products (such as our Nucafe distribution or roasted beans) that we think you may be interested in.

3. Cookies

Some of the information collected will not personally identify you but will instead track your use of the Application/Website so that we can better understand how it is used by customers and enhance your experience. We may obtain this information by use of cookies.

Cookies do not contain any information that personally identifies you, and we do not use cookies to obtain such information—your personal information can only be obtained by Kakineha Coffee if you actively provide it to us. You can refuse cookies by changing your browser settings.

4. Storage and Security

Kakineha Coffee will use all reasonable endeavors to maintain the security of your personal information and to protect it from misuse, interference, loss, and unauthorized access. We will destroy any personal information held about you which is no longer required under the terms of this Privacy Policy.

Where you have chosen a password to access certain services, you are responsible for keeping your password confidential. You acknowledge that you disclose your personal information to us at your own risk.

5. How will we use your information?

You consent to Kakineha Coffee collecting and using your personal information for processing and delivering orders. In particular, you expressly consent that Kakineha Coffee may disclose your personal information, including your name, physical address, and telephone number, to riders or delivery partners delivering your order.

We may also use your info for marketing purposes. If you wish to unsubscribe, please email us at nejad2013.sh@gmail.com.

6. Access to your information

Please contact us if you would like to access the personal information that we hold about you. You may also request corrections or deletion of your data by emailing nejad2013.sh@gmail.com.

7. Changes to our Privacy Policy

Kakineha Coffee reserves the right to alter all or any part of this Privacy Policy. Any changes will be notified via the Application/Website.

8. Contact

All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to:

Kakineha Coffee Beverages
9H47+MP3, Kampala, Uganda
Email: nejad2013.sh@gmail.com
Phone: +256 701 590 205 / +256 774 690 205